The hotel offers amenities for your comfortable stay and unforgettable experiences
Private Onsen Bliss
“Experiencing the private onsen in our room was the highlight of our stay; rejuvenating and peaceful, it was the perfect way to unwind.” view full review
Stunning Room Design
“Our room was exceptionally spacious and beautifully adorned, with lovely touches that made it feel cozy and luxurious.” view full review
Buffet Breakfast Delight
“The buffet breakfast offered a fantastic variety of dishes that were not only delicious but also well-priced, a wonderful way to start the day.” view full review
Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
Japanese bath
beautiful view
steep hill
higher pricing
8.6/10
Great
Rooms
8.9
Location
8.4
Service
9.0
Dining
8.0
Guest reviews
8.6/10
based on 9 reviews
4/5
based on 352 reviews
8.4
8.4/10 based on 1672 reviews
#40 of 253 hotels in Hakone-machi based on Tripadvisor
James
United Kingdom,
March
2024
8.6/10
The hotel is nestled in a serene green hillside, with the soothing sound of cascading water adding to the calming ambiance. The rooms offer a cozy retreat, and the service is top-notch. While the dining experience is delightful, some may find the location a bit secluded. Overall, it's a great value for a relaxing getaway.
Rooms
9.0
The rooms are equipped with private hot spring tubs, providing a luxurious and relaxing experience.
Service
9.0
The service is exceptional, with attentive staff catering to every need.
Location
8.0
Located in a lovely green hillside with the soothing sound of cascading water, it's a perfect escape close to nature.
Dining
8.0
The included dining options, including delicious ice cream, are a delightful treat for the taste buds.
Facilities
9.0
The facilities are modern and well-maintained, providing all the necessary amenities for a comfortable stay.
Steve
United Kingdom,
February
2024
8.6/10
The hotel is nestled in a lovely green hillside with cascading water, providing a soothing ambiance. The rooms offer stunning views of the mountains and feature open-air baths, including private hot springs on the balcony. The service is top-notch, and the location is ideal for a relaxing getaway. However, the dining experience is somewhat lacking, with limited options. Overall, a tranquil and serene retreat for nature lovers.
Rooms
9.0
The rooms are beautifully designed with lovely views of the mountains and fantastic open-air baths.
Service
9.0
The service exceeded my expectations with attentive staff.
Location
10.0
Set in a lovely green hillside with cascading water, the location is perfect for a peaceful escape.
Dining
7.0
While the dining options are decent, there is room for improvement in the variety of choices.
Facilities
8.0
The facilities are well-maintained and offer a great experience.
Vera
United Kingdom,
December
2023
8.4/10
The hotel is set in a picturesque location, with stunning views of the mountains and a private outdoor bath, offering a peaceful retreat. The service was exceptional, with attentive staff and convenient shuttle service. The dining experience provided classic dishes but was priced on the higher side.
Rooms
9.0
The rooms were beautifully designed, with a lovely view of the mountains and a private outdoor bath.
Service
9.0
The staff provided outstanding service and were very accommodating.
Location
8.0
The hotel is nestled in a lovely green hillside with cascading water, creating a soothing atmosphere.
Dining
7.0
The dining experience featured classic dishes but came at a higher price.
Facilities
9.0
The facilities were top-notch, providing a Japanese bath for a truly relaxing experience.
Japanese bath
steep hill
Donald
United Kingdom,
November
2023
8.8/10
The hotel offers rooms with lovely views of the mountains and private hot springs bath on the balcony. The service is top-notch, and the location in the lovely green hillside with cascading water is soothing, though very close to the train station. The dining includes a hot food selection, and the facilities are exceptional.
Rooms
9.0
The rooms are beautifully appointed with lovely views of the mountains and a private hot springs bath on the balcony.
Service
9.0
The service is excellent with attentive staff and room service.
Location
9.0
The hotel's location in the lovely green hillside with cascading water is incredibly serene and close to the train station.
Dining
8.0
The dining experience offers a delightful hot food selection to enjoy.
Facilities
9.0
The facilities are top-notch, especially the Japanese bath and other amenities available for guests.
Ira
United States,
October
2023
8.2/10
I had a fantastic stay at this hotel with its private hot springs bath on the balcony, offering a unique and relaxing experience. The room was cozy and had all the basics I needed, making it a comfortable stay. However, the price was a bit on the higher side, impacting the overall value for money.
Rooms
8.0
The room with the private hot springs bath on the balcony was a special treat, and the basics provided were sufficient for a comfortable stay.
Service
9.0
The service was excellent, with prompt room service and attentive housekeeping. However, the paid shuttle service was a bit pricey.
Location
7.0
The hotel's location in a lovely green hillside with cascading water running nearby was incredibly soothing. However, reaching the hotel on scorching days in Hakone could be a bit challenging.
Dining
9.0
The included dining experience with Dutch products was delightful, adding to the overall enjoyment of my stay. The quality of the food justified the price paid.
Facilities
8.0
The facilities at the hotel were top-notch, enhancing the overall experience. However, the lack of an open-air bath was a small downside.
John
United States,
August
2023
8.4/10
I had a delightful stay at this hotel. The rooms were spacious and modern, offering a great view of the mountains from the private hot spring tub, but the price seemed a bit high for the experience. The service was top-notch with prompt room service and a warm welcome drink. The location was serene, nestled in a lovely green hillside with calming water cascades nearby, though it was a bit far from major attractions. The dining experience, focused on delicious Korean dishes, was a highlight. The facilities, including a private outdoor bath, were luxurious.
Rooms
8.0
The rooms were beautifully appointed with a private outdoor bath and lovely mountain views.
Service
9.0
The service was exceptional with attentive room service and a delightful welcome drink.
Location
7.0
The hotel is located in a picturesque setting, surrounded by soothing cascading water, but a bit distant from major attractions.
Dining
9.0
I thoroughly enjoyed the dining experience with delicious Korean dishes served.
Facilities
9.0
The facilities were top-notch, especially the private outdoor bath that added a touch of luxury to the stay.
Luxurious Amenities
High Price
Ellen
United States,
July
2023
8.2/10
I had a delightful stay at this hotel nestled in a lovely green hillscape with a soothing cascading water feature. The rooms were cozy and clean, offering a stunning view from the balcony with the included Onsen bath, but the steep hill might be a challenge for some. The service was top-notch, and the easy access to major attractions made it a convenient choice. However, the dining experience was average, and the lack of some facilities affected the overall experience.
Rooms
9.0
My room was a tranquil oasis with a beautiful view and a relaxing Onsen bath on the balcony.
Service
9.0
The service was exceptional, with attentive staff ready to assist with anything needed.
Location
8.0
The hotel's location in the serene green hillside was picturesque and easy to reach from the Bus station.
Dining
7.0
The dining experience was satisfactory, but the signature meats were a highlight.
Facilities
8.0
While some facilities were lacking, the overall stay was comfortable and enjoyable.
Beautiful view
Limited dining options
Thomas
United Kingdom,
June
2023
9.0/10
The hotel offers lovely rooms with hot tubs and a stunning view of the mountains. The service is exceptional with great room service and a complimentary welcome drink. It is nestled in a beautiful green hillside location with a soothing cascading water feature. The dining experience features local and seasonal products. The facilities are top-notch, providing everything needed for a luxurious stay.
Rooms
9.0
I stayed in a room with a hot tub on the balcony, and the view of the mountains was breathtaking.
Service
9.0
The service was excellent. Room service was prompt, and the staff was very attentive, even providing a welcome drink.
Location
9.0
The hotel is situated in a serene green hillside location with a calming cascading water feature. It's truly close to nature and perfect for relaxation.
Dining
8.0
The dining experience exceeded my expectations with delicious local and seasonal products that showcased the region's flavors.
Facilities
10.0
The facilities were top-notch, offering a luxurious and comfortable stay with everything one could need for a relaxing vacation.
Harold
United Kingdom,
May
2023
9.4/10
I absolutely loved my stay at this hotel! The location was breathtaking, nestled in a lovely green hillside with cascading water running, creating a soothing atmosphere. The rooms were simply amazing with the Onsen bath on the balcony giving a luxurious touch, and the beautiful view from the room was unbeatable. The dining, featuring delicious home-made bread, added a homely feel to my experience. While the facilities were top-notch, the only downside was the slightly higher price, but it was definitely worth it for the value received.
Rooms
10.0
The rooms were beyond my expectations, with the open-air bath on the balcony and a beautiful view.
Service
9.0
The service was impeccable, from room service to the welcome drink, making me feel truly pampered throughout my stay.
Location
10.0
The location was a true paradise, surrounded by lush greenery and the calming sound of running water, truly a serene retreat.
Dining
9.0
The dining experience was exceptional, especially with the delicious home-made bread that added a special touch to each meal.
Facilities
9.0
The facilities were top-notch, offering everything I needed for a comfortable and relaxing stay.
Extremadura Hotel
Mercure Paris Gare De Lyon Opera Bastille
L'Hotel Particulier
Hotel White
Art Hotel Museo
Hanmer Springs Hotel
Hotel Martini
Maisons Du Monde Hotel & Suites - Marseille Vieux Port
Le Royal Hotel - Beirut
Stewart Hotel
Mercure Duesseldorf Kaarst
Quality Hotel Grand Royal